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Frequently Asked Questions

Everything you need to know about Theme Worx WordPress themes — licensing, updates, support, installation, and more.

What is Theme Worx?

Theme Worx is a premium WordPress theme studio. We design and develop fast, beautiful, and fully customizable WordPress themes for businesses, online stores, portfolios, and blogs — trusted by 50,000+ customers worldwide.

Do I need extra plugins to use Theme Worx themes?

No extra purchases needed. Your Theme Worx theme is enough to run your website out of the box. We do recommend a few free plugins (like our free Theme Worx Core plugin for one-click demo import) — all included at no extra cost.

Can I use one license on multiple websites?

Our standard license covers a single website. If you're an agency or developer building multiple sites, we offer flexible extended and agency licenses — contact support@themeworx.net and we'll tailor a plan for you.

Do I get lifetime updates?

Yes! Every Theme Worx purchase includes lifetime updates. You'll receive regular feature updates, security patches, and compatibility releases for the latest WordPress versions — completely free, forever.

Is customer support included?

Absolutely. Every purchase includes dedicated 24/7 support. Our team helps with installation, setup, customization questions, and any technical issues — usually responding within 24 hours. Visit our contact page to open a ticket.

Do your themes work with Elementor and page builders?

Yes — all Theme Worx themes are fully compatible with Elementor, Gutenberg, and WPBakery. Many themes also include custom Theme Worx widgets so you can build stunning pages with pure drag-and-drop, no coding required.

Are Theme Worx themes WooCommerce ready?

Yes. Our themes are deeply integrated with WooCommerce — styled product pages, cart, checkout, and account areas included. Activate WooCommerce, run the setup wizard, and your store is ready to sell.

Can I import demo content?

Yes. Every theme comes with one-click demo import via Theme Worx → Demo Import. You can import full demo content (pages, images, settings) or settings only, then replace the content with your own.

Can I customize the themes without coding?

100%. All themes include powerful theme options and live customizer settings — change colors, fonts, layouts, headers, and footers visually. For deeper tweaks, our docs include safe code snippets you can add to a child theme.

How do I install a Theme Worx theme?

From your WordPress dashboard go to Appearance → Themes → Add New → Upload Theme, select the theme ZIP file, install, and activate. Or upload via FTP to /wp-content/themes/. Full step-by-step instructions are in our documentation.

What is your refund policy?

We offer a transparent 14-day money-back guarantee. If a theme doesn't meet your expectations, contact us within 14 days of purchase and we'll process your refund promptly — no hassle, no questions asked.

Will updates overwrite my customizations?

Never — as long as you follow best practice. Always make custom CSS/PHP edits in a child theme, never in the main theme folder. Updates then replace only the parent theme, keeping your changes intact. See our child theme guide in the docs.

Can I translate my website?

Yes. Theme Worx themes are WPML and Polylang compatible, and every theme ships with a .pot translation file so you can localize your site into any language.

Are the themes fast and SEO friendly?

Definitely. Themes are built with clean code, lightweight assets, and semantic HTML — scoring 90+ on PageSpeed out of the box. Pair them with an SEO plugin like Rank Math or Yoast and a caching plugin for the best results.

Can I use Theme Worx themes for client projects?

Yes. Designers and agencies use our themes on client sites daily. The standard license covers one site per purchase — buy a license per client site, or ask us about our discounted agency bundle.

How do I contact Theme Worx support?

Email us at support@themeworx.net or use the form on our contact page. Include your license key and site URL so we can help you faster. We're available 24/7.

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